Why Culture Matters in M&E
Culture might not be the first thing that springs to mind when considering a new role in the Mechanical & Electrical (M&E) Building Services sector.
Our experience shows that it should be.
Whether you’re managing projects, estimating costs, or running a site team, the company culture you step into will shape your day-to-day experience, your job satisfaction, and your future career progression. Some environments are collaborative and forward-thinking. Others feel disjointed, high-stress, or lacking in support.
Spotting the difference early is key, and it starts long before your first day.
First Impressions Matter: The clues are there early
Your first interaction with a company says a lot.
The interview process is more than a formality, it’s your chance to evaluate how the company treats its people and whether the environment suits you. Ask yourself:
The Welcome: Were you greeted professionally and made to feel at ease?
Who You Meet: Did you meet a range of staff, or just upper management? Seeing how they involve future teammates can say a lot.
What They Ask: Were you asked about your approach to problem-solving or teamwork, or just how quickly you can start?
Look out for red flags like disorganisation, rushed meetings, or vague job details. They can hint at bigger issues beneath the surface.
During the Interview: What to ask and observe
A good interview goes both ways. Don’t be afraid to ask questions that give you insight into how the team operates:
“What’s the team dynamic like on site or in the office?”
“What does the handover process look like when starting a new project?”
“How do you support staff when there are tight deadlines or resource pressures?”
“Do most people stay with the business long-term?”
Their answers can reveal if the team is supportive, under pressure, or just going through the motions without real direction.
The Site or Office Tour: What to look for
If you're offered a tour of the site or office, take it. This is your chance to observe without filters.
Team Interactions: Are people communicating? Do they look stressed or relaxed?
Facilities: Are staff areas clean, well-maintained and respected? Or are they neglected?
Tools & Equipment: Are they providing the right tools and technology to do the job properly? Or are they cutting corners?
You can learn a lot from simply watching how a company treats its environment and its people.
Why the Right Culture Pays Off
When the culture fits, everything else becomes easier.
Projects run more smoothly
Communication is clearer
Staff retention improves
Job satisfaction and growth feel natural
Remember that essentially you’re not just choosing a job, you’re also choosing the people and environment you’ll spend 40+ hours a week with.
Trust Your Instincts
Even in a technical sector like M&E engineering, the human side matters. If something feels off during your early interactions, it’s worth exploring further.
If everything clicks?