INTRODUCTION

  • This Privacy Policy explains what we do with your personal data, whether we are in the process of helping you in your job search, continuing our relationship with you after having found you a role, receiving a service from you, providing you with a service, using your data to ask for your assistance in relation to one of our Candidates, or you are visiting our website.
     

  • Our Policy describes how we collect, process and use your personal data, and how we are complying with our legal obligations to you. At Ravensearch, your privacy is important, so we are committed to protecting and safeguarding your data privacy rights.
     

  • This Privacy Policy applies to the personal data of our Candidates, Clients, Website Users, and other people whom we may contact in order to find out more about our Candidates, such as references, or whom they indicate is an emergency contact.
     

  • Please note that we may amend this Privacy Policy from time to time. To stay up to date with any changes please just visit this page, as any amendments will be posted here.
     

THE KINDS OF PERSONAL DATA WE COLLECT

The information described below is, of course, in addition to any personal data we are required by law to process in any given situation.

  • CANDIDATE DATA: In order to tailor to your needs and provide the best possible employment opportunities, we require certain information about you. We only request details that will be of genuine use in helping you in your career search, such as your name, age, contact details, education details and employment history. Where appropriate and in accordance with local laws and requirements, we may also collect information related to your health, diversity information or details of any criminal convictions.
     

  • CLIENT DATA: If you are a client of Ravensearch, we need to collect and use information about you, or individuals within your organisation, in the course of finding Candidates who are the right fit for you or your organisation
     

  • SUPPLIER DATA: We need a small amount of information from our Suppliers to ensure that things run smoothly. We need contact details of relevant individuals at your organisation so that we can communicate with you. We also need other information such as your bank details so that we can pay for the services you provide (if this is part of the contractual arrangements between us).
     

  • PEOPLE WHOSE DATA WE RECEIVE FROM CANDIDATES AND STAFF, SUCH AS REFEREES AND EMERGENCY CONTACTS: In order to provide Candidates with suitable employment opportunities safely and securely and to provide for every eventuality for them and our Staff, we need some basic background information. We only ask for very basic contact details, so that we can get in touch with you either for a reference or because you’ve been listed as an emergency contact for one of our Candidates or Staff members.
     

  • WEBSITE USERS: We collect a limited amount of data from our Website Users which we use to help us to improve your experience when using our website and to help us manage the services we provide. This includes information such as how you use our website, the frequency with which you access our website, and the times that our website is most popular. This data is collected automatically and is not something we typically make use of at Ravensearch.
     

  • A number of elements of the personal data we collect from you are needed to allow us to carry out our contractual duties to you or to others. Depending on the type of personal data in question and the grounds on which we may be processing it, should you decline to provide us with such data, we may not be able to fulfil our contractual requirements or, in extreme cases, may not be able to continue with our relationship.

 

 

How do we collect your personal data?

  • CANDIDATE DATA: There are two main ways in which we collect your personal data:

1. Directly from you; and
2. From third parties.

  • To the extent that you access our website or read or click on an email from us, we may also collect certain data automatically or through you providing it to us.
     

  • CLIENT DATA: There are two main ways in which we collect your personal data:

1 Directly from you; and
2 From third parties (e.g. our Candidates) and other limited sources (e.g. online and offline media).

  • To the extent that you access our website or read or click on an email from us, we may also collect certain data automatically or through you providing it to us.
     

  • SUPPLIER DATA: We collect your personal data during the course of our work with you.
     

  • To the extent that you access our website or read or click on an email from us, we may also collect certain data automatically or through you providing it to us.
     

  • PEOPLE WHOSE DATA WE RECEIVE FROM CANDIDATES AND STAFF, SUCH AS REFEREES AND EMERGENCY CONTACTS: We collect your contact details only where a Candidate or a member of our Staff puts you down as their emergency contact or where a Candidate gives them to us in order for you to serve as a referee.
     

  • WEBSITE USERS: We collect your data automatically via cookies when you visit our website, in line with cookie settings in your browser. We will also collect data from you when you contact us via the website, for example by filling in our contact form.

 

How do we use your personal data?

  • CANDIDATE DATA: The main reason for using your personal details is to help you find employment or other work roles that might be suitable for you. The more information we have about you, your skillset and your ambitions, the more bespoke we can make our service. Where appropriate and in accordance with local laws and requirements, we may also use your personal data for things like marketing and profiling. Where appropriate, we will seek your consent to undertake these activities. 
     

  • CLIENT DATA: The main reason for using information about Clients is to ensure that the contractual arrangements between us can properly be implemented so that the relationship can run smoothly. This involves identifying Candidates who we think will be the right fit for you or your organisation.
     

  • SUPPLIER DATA:The main reasons for using your personal data are to ensure that the contractual arrangements between us can properly be implemented so that the relationship can run smoothly, and to comply with legal requirements.
     

  • PEOPLE WHOSE DATA WE RECEIVE FROM CANDIDATES AND STAFF, SUCH AS REFEREES AND EMERGENCY CONTACTS: We use referees’ personal data to help our Candidates to find employment which is suited to them. If we are able to verify their details and qualifications, we can make sure that they are well matched with prospective employers. We use the personal details of a Candidates or Staff member's emergency contacts in the case of an accident or emergency affecting that Candidates or member of Staff .
     

Who do we share your personal data with?

  • CANDIDATE DATA: We may share your personal data with various parties, in various ways and for various reasons. Primarily we will share your information with prospective employers to increase your chances of securing the job you want. Complying with GDPR legislation, we will obtain written consent from you and the client before sharing your data.
     

  • CLIENT DATA: We will share your data to primarily to ensure that we provide you with a suitable pool of Candidates. Complying with GDPR legislation we will obtain written consent from you before doing so.
     

     

  • PEOPLE WHOSE DATA WE RECEIVE FROM CANDIDATES AND STAFF, SUCH AS REFEREES AND EMERGENCY CONTACTS: We may share your information with any of our group companies and associated third parties such as our service providers and organisations to whom we provide services, however to comply with current legislation we will always obtain written consent first. .
     

How do we safeguard your personal data?

  • We care about protecting your information. That's why we put in place appropriate measures that are designed to prevent unauthorised access to, and misuse of, your personal data. 
     

How long do we keep your personal data for?

  • If we have not had meaningful contact with you (or, where appropriate, the company you are working for or with) for a period of two years, we will Delete your personal data from our systems unless we believe in good faith that the law or other regulation requires us to preserve it.
     

How can you access, amend or take back the personal data that you have given to us?

  • Even if we already hold your personal data, you still have various rights in relation to it. To get in touch about these, please contact us. We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of any applicable laws. Please note that we may keep a record of your communications to help us resolve any issues which you raise.
     

  • Right to object: If we are using your data because we deem it necessary for our legitimate interests to do so, and you do not agree, you have the right to object. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases). Generally, we will only disagree with you if certain limited conditions apply.
     

  • Right to withdraw consent: Where we have obtained your consent to process your personal data for certain activities (for example, for profiling your suitability for certain roles), or consent to market to you, you may withdraw your consent at any time.
     

  • Data Subject Access Requests (DSAR): Just so it's clear, you have the right to ask us to confirm what information we hold about you at any time, and you may ask us to modify, update or Delete such information. At this point we may comply with your request or, additionally do one of the following:
     

- we may ask you to verify your identity, or ask for more information about your request; and

- where we are legally permitted to do so, we may decline your request, but we will explain why if we do so.

 

  • Right to erasure: In certain situations (for example, where we have processed your data unlawfully), you have the right to request us to "erase" your personal data. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases) and will only disagree with you if certain limited conditions apply. If we do agree to your request, we will Delete your data but will generally assume that you would prefer us to keep a note of your name on our register of individuals who would prefer not to be contacted. That way, we will minimise the chances of you being contacted in the future where your data are collected in unconnected circumstances. If you would prefer us not to do this, you are free to say so.
     

  • Right of data portability: If you wish, you have the right to transfer your data from us to another data controller. We will help with this – either by directly transferring your data for you, or by providing you with a copy in a commonly used machine-readable format. 
     

  • Right to lodge a complaint with a supervisory authority: You also have the right to lodge a complaint with your local supervisory authority, details of which can be found here
     

  • If your interests or requirements change, you can unsubscribe from part or all of our marketing content by asking to be taken off our mailing list, we will do this promptly at your request.
     

     

PRIVACY POLICY

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Contact

07958016375

Address

Suite 302, Bank Chambers, 1-3 Library Street, Wigan, WN1 1NN

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