Overview
We are currently seeking an M&E Operations Director to lead and oversee operational delivery across a well-established building services contractor operating across Liverpool and the wider North-West.
This is a board-level leadership role, working closely with the Managing Director and other senior stakeholders to drive safe, efficient project delivery, optimise resources, strengthen customer satisfaction and achieve commercial targets, while supporting continued growth and sustainability objectives.
About the Company
Our client has a long-standing presence in the North-West, delivering mechanical, electrical and construction services across a broad range of projects.
Their capability spans design, installation, refurbishment and maintenance, with a strong local workforce and a reputation built on safe delivery and consistent standards.
What You’ll Be Doing
Strategic leadership
Developing and implementing operational strategy aligned to business objectives and client outcomes
Driving innovation, growth, and continuous improvement alongside the senior leadership team
Building, mentoring and retaining high-performing teams, promoting a strong culture of safety and collaboration
Operational management
Directly managing Project Managers and departmental heads across maintenance, mechanical, electrical and construction operations
Overseeing full project lifecycle delivery from mobilisation and procurement through commissioning and handover
Setting and monitoring KPIs, workflow targets and performance standards to protect programme and quality
Ensuring compliance across health, safety and building regulations, including supply chain and subcontractor control
Commercial and financial oversight
Ensuring valuations and invoicing are submitted in line with contract and business requirements
Managing operational budgets and forecasts, driving cost efficiency and profitability
Reporting project P&L performance at monthly board meetings and supporting final accounts
Client and stakeholder engagement
Acting as senior escalation point and maintaining strong relationships with client-side stakeholders
Leading key meetings from pre-contract through progress, commissioning and post-contract stages
Representing the business at industry forums and strategic partnership meetings
Resource leadership
Maintaining a master programme to forecast resource requirements and lead weekly resource planning meetings
Supporting Project Managers and Engineers with leadership, structure and technical guidance
Working closely with H&S leadership to maintain compliance and safe delivery across all activities
Skills & Experience Required
Proven senior operations leadership experience within building services and/or construction
Strong technical understanding across mechanical, electrical and construction disciplines
Experience managing decarbonisation and sustainability-focused projects
Strong leadership, communication and stakeholder management skills
Strong financial acumen including budgeting, forecasting and cost control
Track record of implementing new processes that improve operational and commercial performance
Relevant qualifications in engineering, construction management or business (preferred)
Benefits
Salary: £70,000 - £80,000 depending on experience
Car or car allowance plus benefits package
Board-level role with strategic influence and long-term responsibility
How to Apply
Apply within or contact Mike Halliwell directly on 07958016375 or at mike.halliwell@ravensearch.co.uk.